Returns & Exchanges

We understand that choosing eyewear online is not always easy.
We want you to feel confident about your Palm Eagle Studio purchase, which is why we offer a straightforward return and exchange process.
If something is not right, please review the information below and contact us before sending any item back.

Returns

Return requests must be made within 7 days of receiving your order.

Items must be unused, unworn, undamaged, and returned in their original condition with all original packaging and accessories included.

For change of mind returns, customers are responsible for return shipping costs. Original shipping charges are non refundable.

Once your return has been received and inspected, your refund will be issued to the original payment method.

Please contact us before returning any item so we can assist you with the return process.

Exchanges

Exchange requests must be made within 7 days of receiving your order.

Items must be unused, unworn, undamaged, and returned in their original condition with all original packaging and accessories included.

For change of mind exchanges, all return and replacement shipping costs are the responsibility of the customer.

Please contact us before sending any item back so we can assist you with the exchange process.

Sale Items

Sale items are final sale and cannot be returned, exchanged, or refunded.